Preguntas frecuentes

¿Tienes alguna pregunta?

Yes. All AUREVIA products are formulated for both men and women.

The Hair Serum is designed to support healthy hair growth through direct application to the scalp. The Refreshing Shampoo complements your routine by cleansing the scalp, preparing the hair follicles, and strengthening the hair from the very first wash.

Is it suitable for both men and women?
What is the difference between the Shampoo and the Serum?
How frequently should I use the products?

For the best results, follow the recommended usage instructions for each product and incorporate them into your daily hair care routine.

How long will it take to recieve my order?
What if I entered the wrong shipping address?
Can I cancel my order?

Delivery times may vary depending on your location. Orders within Mexico typically arrive within 1–3 business days.

Please contact us as soon as possible. If your order has not yet been shipped, we'll do our best to update your shipping information.

If your order has not yet been processed for shipment, please contact us as soon as possible so we can review the available options.

Which payment methods are accepted?
Is it safe to shop in AUREVIA?
What makes AUREVIA different?

We accept secure payments through Stripe and Mercado Pago, including compatible credit and debit cards. Bank transfers are also accepted.

Yes. All transactions are securely processed through trusted payment providers that use industry-standard encryption to protect your personal and payment information.

AUREVIA offers a complete hair care routine that combines our Refreshing Shampoo and Hair Serum, carefully formulated to work together and support healthier, stronger hair for both men and women.

How can I contact AUREVIA?

You can reach us by email, WhatsApp, or through our social media channels. You'll find all contact information in the footer of our website.

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